GENERAL

WHAT IS THE PROCESS AFTER I SIGN UP?
We’ve spent a lot of time perfecting the perfect design process, making it as effective, and as simple, as possible.  After signing up and being matched wi...
Wed, 11 Mar, 2020 at 9:22 PM
CAN OTHERS USE MY ACCOUNT?
We do not, however, recommend sharing your account with those outside of your business as this will degrade the overall value of the service for you.
Wed, 11 Mar, 2020 at 9:23 PM
I WANT TO PUT MY ACCOUNT ON HOLD, WHAT DO I DO?
While your account is on hold, you will not be able to send messages to your designer or submit new design requests. When you are ready to remove the hold ...
Wed, 11 Mar, 2020 at 9:25 PM
I CANCELLED MY SUBSCRIPTION, I WANT TO ORDER AGAIN, WHAT DO I DO?
When you cancel our service, we will delete your account at the end of your billing period. All of your designs will be permanently deleted from our server’...
Wed, 11 Mar, 2020 at 9:29 PM
CAN I USE THIS FOR MULTIPLE BRANDS?
You can use our service for as many brands as you’d like!
Wed, 11 Mar, 2020 at 9:30 PM
THE IMPORTANCE OF READING PROOFS
Your designer depends on you to provide them with text that is proofread and free of spelling errors. Your designer will not do any editing of the text you...
Wed, 11 Mar, 2020 at 9:37 PM
USING FREE STOCK IMAGES
We have professional pictures that are available to all clients at no additional cost. with Unsplash, you’ll gain access to high quality professional photos...
Wed, 11 Mar, 2020 at 9:40 PM
HOW DO I CANCEL?
If you’re considering canceling your subscription, let’s chat first as we’d love to hear your thoughts and learn how we can improve. We will always do ever...
Wed, 11 Mar, 2020 at 9:42 PM
I AM IN A RUSH CAN I GET MY DESIGN FASTER?
Our service is fast – but if you need help right  we recommend contacting your own freelancer or agency. To ensure quality of our deliverables and consisten...
Wed, 11 Mar, 2020 at 9:44 PM
HOW LONG WILL IT TAKE FOR YOU TO DO MY REQUEST?
Typically our team can turn around your request within 1 to 3 business days. But remember, no request is created equal. How fast you receive your request d...
Wed, 27 May, 2020 at 3:56 PM